AR KI TECH Measuring

Hi,

Thank you for your question.

Our AR KI TECH service is an online ear measurement that helps us find the most suitable fit for your earplugs.

The process is very simple: once you have ordered the earplugs with AR KI TECH, you send us clear photos of both your ears. We then process and analyse the photos to find the right size and prepare the earplugs accordingly.

You can simply send the photos directly to our customer service by replying to this email, and we will help you further and take care of the rest.

You don't need to visit a shop or have your ears measured in person – it can all be done online.

Kind regards.

Hello,

Thank you very much for your message.

In your case, we recommend our Watersafe+ earplugs, which are specially designed to help protect the ears from water while showering, washing hair, bathing, swimming and during water activities.

Watersafe+ are made of soft medical silicone and have a double-flange shape, designed to create a good seal in the ear canal. They help limit water getting in when the earplugs are inserted correctly.

For a better fit for your ears, you can add the AR-KI Tech ear measurement service to your order. This service is not a physical mould but an AI-assisted measurement. After your order, you simply send us photos of your ears. Our system then analyses the shape and size of your ear canals to select the most suitable size for you.

Standard delivery time to France is usually 3 to 5 working days. We also offer an Express option, with an estimated delivery time of approximately 1 to 2 working days.

Since you mention having grommets fitted, we also advise you to confirm with your ENT specialist or doctor that this type of earplug is suitable for your situation, especially during the first month after the procedure.

Kind regards,

Hello,

Thank you for your message.

The AR-KI measuring service is very simple and easy to use.

After placing your order with the AR-KI service, you can send us clear photos of your ears. Based on these images, our AR-KI system helps us review the shape and size of your ear canal, so we can customise the most suitable earplug size for you.

What you need to do:

Place your order and include the AR-KI measuring service.
After ordering, take clear photos of both ears.
Upload the ear images in the platform or send us by email.
We will process the images and your order according to the best-fit size for your ears.
Your earplugs will then be prepared and shipped accordingly.
This service is especially helpful if standard earplugs did not fit well, did not block enough sound, or felt uncomfortable. It helps us provide a more personalized fit for your needs.

Please make sure the photos are clear, taken in good lighting, and show the ear properly from the side.

Best regards

Hello, we need a sharp photo of each ear, left and right. Take them in daylight or in a well-lit room, with the ear in profile and close up, the entrance to the ear canal visible, hair out of the way and no earrings. The easiest way is to ask someone to help you. Then send them as attachments to service@bollsen.fr with your order number. There's no need to go through the website; an email from your computer is enough.

Hello,

Thank you very much for your message.

Before placing your order, there is no need to measure your ears manually yourself. We offer a measuring service called AR-KI, which works from photos of your ears.

To use this service, simply add the AR-KI measuring service to your order at checkout. Once the order has been placed with this service included, a page will open automatically so that you can send us the photos of your ears.

The photos can be taken very easily with a smartphone. It is important to take the pictures in good lighting, with a sharp image, and to show the whole ear clearly, especially the entrance to the ear canal. The ear canal must be clearly visible in the photo so that the system can correctly analyse the shape of your ear.

Once the images have been sent, our AR-KI system uses them to match your order to the most suitable size.

If you have any questions at all, we will of course be happy to help.

Kind regards,