40-DAYS MONEY BACK GUARANTEE
PREMIUM NEXT DAY DELIVERY
Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to the returns address below.
To return your product, you should mail your product to:
ERTG d.o.o. c/o myWarehouse Ltd
Unit 28, Heathfield,
BOLLSEN® Hearing Protection – ERTG, d.o.o.
Dunajska cesta 159
We do not cover shipping costs for returns and exchanges. Shipping costs are non-refundable. If you receive a refund and have paid for shipping, the shipping cost will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If for any reason you are unsatisfied with your purchase at bollsen.co.uk, you can request a full or partial refund of the purchase price within 40 days of the purchase date. You can return any item (as defined below) that you purchased on bollsen.co.uk in accordance with the conditions below.
To qualify for a refund, all of the following conditions must be met: